Version 12.00 of our software has been uploaded to the DOWNLOADS - UPDATES pages of the website. Users with a valid support agreement may download and install this. Please contact us should you find any problems with the new software.
To have your software updated automatically set the option on main menu : SETTINGS - CONFIGURATION or use HELP - CHECK FOR UPDATES. This will keep all your programs updated and not only the one running at the time.
INSTALLATION ISSUES WITH LATEST UPGRADES (NB: The software will not run on Windows XP and older operating systems)
1. When installing from a CD or doing the FULL INSTALL from the website we recommend you always first un-install the previous version. When updating from the website UPDATES pages then do NOT un-install else you will loose important files.
2. Some computers will require an upgrade to ver. 2.x of the Microsoft .NET framework. We downloaded this for your convenience and it is available on our CD for installation when required. Browse your CD and run the file DOTNETFX_2.EXE file located in the CDINSTALL folder.
3. If you upgrade to ver. 12.0x from the internet you might get a message that the Security Key Driver is outdated. You must at least have driver version 7.41. Please download the latest driver from the UTILITIES page on our website. The admin. control center for Sentinel security keys may be used to get your connected key info. Open your internet explorer/browser and type in > localhost:1947/_int_/devices.html
4. When updating the VectorDraw File Converter always first remove any and all old versions of it before installing the update. Use windows CONTROL PANEL - ADD OR REMOVE PROGRAMS. The file converter is used to read/write DWG/DGN/DXF files.